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Shipping |
All Canadian shipments are sent using CanadaPost.
Service Times for IN STOCK Items
IN STOCK items are usually processed for delivery and shipped out within 1 business day. Delivery time is estimated at 1-2 business days within
Waterloo Region (Ontario), 1-3 business days to major Canadian centres, and 1-5
business days to non-major centres. Xpresspost
service times/standards do not include weekends and statutory holidays. Photo Labs Limited
shall be under no liability for any delay or failure to deliver within estimated timescales.
Future Delivery (Pre-order or special order) items
A few items are listed on bjphoto.net as pre-order, special order, or 3-7 day estimated delivery.
These are items for which we are accepting orders, but they are not in stock, and/or we are awaiting deliveries from our suppliers.
BJ Photo Labs Limited
shall be under no liability for any delay or failure to deliver within estimated timescales.
In this case, we will either communicate the Shipping terms explicitly (by email or phone), provide an estimated shipping time (3-7 days, for example) in the products availability description, or an estimated release date (January 2009, for example) for pre-order items.
In any case of future delivery, your card is not charged until the item is shipped. However, a pre-payment authorization is performed. Ensure that your card does not expire before the approximate date of shipment to avoid delays.
Pricing
Shipping prices are calculated automatically based on Canada Post rate tables
and the destination address. Shipping is then discounted based on the product type
and cost. In many cases this results in a shipping cost of $0 or near $0, even for
lower priced accessory items.
Our shopping cart displays shipping costs (normal and discounted) if you enter your postal code or login to your account.
Goods Damaged during Shipment
If an item is damaged on arrival, inform the courier immediately, if possible. If
your shipment includes a picture of the package contents, please ensure that all
items in the picture exist in your package and also consult the product documentation.
To initiate a Canada Post claim, the Customer must contact the Canada Post Customer
Relationship Network at 1 888 550-6333 or 1 800 267-1177 or by email at www.canadapost.ca.
For detailed information, see Canada Post's general terms and conditions at http://www.canadapost.ca/tools/pg/terms/gtc13-e.asp#73534.
International Shipments
Currently, shipping costs cannot be calcuated automatically for international shipments,
for which an automated shipment inquiry can be sent via the BJ Photo Inquiry Service.
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